Troubleshooting a V3 probe

RIPE Atlas
,
1

Hello,
My probe (#32520) is ‘Disconnected’ (since 2025-05-22 08:18:31 UTC).

I’ve tried several things: disconnecting and reconnecting the power supply, replacing the Ethernet cable, changing the port on the switch, without success.

The current status of the LEDs is as follows:

  • Power: on
  • Internet: off
  • Wireless: slow blinking
  • LAN/Wan: blink
  • WPS/RESET: on

What can I do?
Reflashing the firmware? The USB key? An incantation?

Any help is welcome

Best regards

2

Hello!

It might be that your usb stick needs to be reinitialised or replaced. Have you tried the steps in this video?

Hope this helps.

Kind regards,
Stephen
Atlas UI

3

Thanks for the tip, the probe seems to be working again. The original USB key was obviously completely out of order.
(Note: I’m not really a fan of video-style tutorials. :wink: )

Best regards