# Ripe Atlas Probe has stopped connecting with an active internet connection
**URL:** https://forum.ripe.net/t/ripe-atlas-probe-has-stopped-connecting-with-an-active-internet-connection/1180
**Category:** RIPE Atlas
**Tags:** troubleshooting
**Created:** [8 October 2024 21:43 UTC](https://forum.ripe.net/t/ripe-atlas-probe-has-stopped-connecting-with-an-active-internet-connection/1180 "2024-10-08T21:43:17Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@davmail1990](https://forum.ripe.net/u/davmail1990)
#### Post date: [8 October 2024 21:43 UTC](https://forum.ripe.net/t/ripe-atlas-probe-has-stopped-connecting-with-an-active-internet-connection/1180/1 "2024-10-08T21:43:17Z")
My Ripe Atlas Probe has stopped connecting with an active internet connection and has blinking lights on the ethernet port and a slow blinking red light on front.
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### Author:  [@robertk](https://forum.ripe.net/u/robertk)
#### Post date: [10 October 2024 08:21 UTC](https://forum.ripe.net/t/ripe-atlas-probe-has-stopped-connecting-with-an-active-internet-connection/1180/2 "2024-10-10T08:21:42Z")
Hello! There are a few basic things you can try to bring it back to life: power cycle or try a different power source / charger. We’ve seen cases where the local network configuration was not playing well with the probe, so sometimes it’s useful to try plugging the probe in temporarily on a different network, to check if it generally works there. Finally, you can open a support request with us at [atlas@ripe.net](mailto:atlas@ripe.net) mentioning your probe ID - and we can check what we see on our end.