# Probe not showing as connected?

**URL:** <https://forum.ripe.net/t/probe-not-showing-as-connected/1398>\
**Category:** RIPE Atlas\
**Created:** [11 April 2025 12:37 UTC](https://forum.ripe.net/t/probe-not-showing-as-connected/1398 "2025-04-11T12:37:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Bishop](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.ripe.net/bishop/32/685_2.png) [@Bishop](https://forum.ripe.net/u/Bishop)\
**Post date:** [11 April 2025 12:37 UTC](https://forum.ripe.net/t/probe-not-showing-as-connected/1398/1 "2025-04-11T12:37:18Z")

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Hi all,  
Just set up a new RIPE Atlas probe, but it’s stuck in “disconnected” status. LEDs look fine. Anything basic I might be missing?

Thanks!

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**Author:** ![robertk](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.ripe.net/robertk/32/413_2.png) [@robertk](https://forum.ripe.net/u/robertk)\
**Post date:** [11 April 2025 13:22 UTC](https://forum.ripe.net/t/probe-not-showing-as-connected/1398/2 "2025-04-11T13:22:46Z")

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Hi, we could look into what we see on the infra side if you specify which probe is yours.
