# Controller down?

**URL:** <https://forum.ripe.net/t/controller-down/1104>\
**Category:** RIPE Atlas\
**Created:** [21 August 2024 19:32 UTC](https://forum.ripe.net/t/controller-down/1104 "2024-08-21T19:32:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![tschaefer](https://avatars.discourse-cdn.com/v4/letter/t/a9a28c/32.png) [@tschaefer](https://forum.ripe.net/u/tschaefer)\
**Post date:** [21 August 2024 19:32 UTC](https://forum.ripe.net/t/controller-down/1104/1 "2024-08-21T19:32:21Z")

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My probe 1000568 is losing uptime…

```auto
Controller init -p 443 atlas@ctr-dub-sw01.atlas.prod.ripe.net INIT
...
255 controller INIT exit with error

```

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<div class="post-metadata">

**Author:** ![tschaefer](https://avatars.discourse-cdn.com/v4/letter/t/a9a28c/32.png) [@tschaefer](https://forum.ripe.net/u/tschaefer)\
**Post date:** [22 August 2024 05:37 UTC](https://forum.ripe.net/t/controller-down/1104/2 "2024-08-22T05:37:07Z")

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How can I force a controller change? (it’s a SW probe)

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<div class="post-metadata">

**Author:** ![camin](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.ripe.net/camin/32/243_2.png) [@camin](https://forum.ripe.net/u/camin)\
**Post date:** [22 August 2024 08:22 UTC](https://forum.ripe.net/t/controller-down/1104/3 "2024-08-22T08:22:03Z")

</div>

Hi. We are looking into an issue that is preventing probes connecting to controllers now. I will update you when we have more info.

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<div class="post-metadata">

**Author:** ![verdyp](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.ripe.net/verdyp/32/170_2.png) [@verdyp](https://forum.ripe.net/u/verdyp)\
**Post date:** [26 August 2024 15:47 UTC](https://forum.ripe.net/t/controller-down/1104/4 "2024-08-26T15:47:08Z")

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Looks like a DNS issue on your side or routing problem with you network provider.  
“[ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net)” resolves on my side as an IPv6-only address (2a13:27c0:1c:d00:26d6:fe95:acb7:2e9a).

If the probe attempts to connect with IPv4, it just fails. And with IPV6, no ping to it replies.

If I lookup “[ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net)” from the Internet (from a website in US), it reports an IPv4 address on Amazon AWS (as “[ns-569.awsdns-07.net](http://ns-569.awsdns-07.net)”, on AS16509) and no IPv6. Apparently this AWS endpoint is not reachable from most ISP’s in Europe.

If I use another DNS lookup in Europe, I see different IPv4 and IPv6 addresses, but no CNAME alias (but there’s a strange TXT record saying: “heritage=external-dns,external-dns/owner=swe-atlas-prod-aws,external-dns/resource=service/ctr-dub-sw01/controller-ssh”; which relates to some “external-dns” managed by RIPE but visibly not accepting connections from various ISPS in Europe that ignore that record, or do not even try to use it).

If I use nslookup from my side on Windows, I get:

> Réponse ne faisant pas autorité :  
> [ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net) ??? unknown type 46 ???  
> [ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net) text =
> 
> ```
> "heritage=external-dns,external-dns/owner=swe-atlas-prod-aws,external-dns/resource=service/ctr-dub-sw01/controller-ssh"
> 
> ```
> 
> [ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net) ??? unknown type 46 ???  
> [ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net) internet address = 34.248.40.103  
> [ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net) internet address = 52.18.43.103  
> [ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net) internet address = 54.77.167.52  
> [ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net) ??? unknown type 46 ???  
> [ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net) AAAA IPv6 address = 2a13:27c0:1c:d02:9e42:ebb1:d908:48d5  
> [ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net) AAAA IPv6 address = 2a13:27c0:1c:d00:26d6:fe95:acb7:2e9a  
> [ctr-dub-sw01.atlas.prod.ripe.net](http://ctr-dub-sw01.atlas.prod.ripe.net) AAAA IPv6 address = 2a13:27c0:1c:d01:8e75:1394:5074:32f3

What is this “??? unknown type 46 ???”. Is it RFC 4034 DNSSEC Signature (for a DNSSEC-secured record set), alias “RRSIG”, intended as a replacement of SIG (type 24) for use with IPv6 ? Is it really implemented in the probe firmware, or on your AWS-hosted controler servers or configured with its own routers?
